Refund policy

Return Policy

At Kairoma Candle Co., each candle is handcrafted with care to ensure the highest quality and consistency. Because of the nature of our products, we do not accept returns, refunds, or exchanges.

All sales are final once your order has been processed.

If your item arrives damaged or incorrect, please contact us within 3 days of delivery at info@kairomacandleco.com with photos of the issue and your order number. We’ll gladly assist with a replacement or resolution.

We appreciate your understanding and continued support of our small business.